How It Works

Personal, From Beginning To End

However you shop with us, every piece is finished by hand in our Glasgow studio.

You Supply

Send us something you own, or have it shipped to us direct

Already have something special — a jumper, a tote, a christening gown, a baby blanket? Send it to our studio and we'll embroider it for you, then post it straight back. You're paying for the embroidery itself, not the base item. This also works if you’ve bought something elsewhere — order a hoodie from Amazon, a babygrow from another shop, or anything you like, and have it delivered directly to our studio. We’ll personalise it and post the finished piece on to you.

01

Choose your design

Pick your wording, font style and thread colour on the product page, or get in touch if you'd like something bespoke.

02

Post your item to us

Post your own item to us, or have it delivered straight from the retailer — either way, once you've placed your order we'll email you our studio address and simple instructions.

03

We embroider it with care

Your piece is hooped, stitched and pressed by hand in our Glasgow studio.

04

It's posted back to you

Wrapped in our signature packaging, ready to gift or keep.

Need it sooner?

Add Fast-Track Embroidery to your basket alongside your You Supply order for £10 and we'll move your item to the front of the queue — embroidered and posted back within 3 working days of it arriving at our studio.

Supplied By Us

We source, personalise and ship it

Prefer we take care of everything? Browse our ready-to-personalise range — totes, mugs, glass cans, Christmas stockings, Bow & Bear dog bandanas and more. We source the item, personalise it just for you, and ship the finished piece straight to your door.

01

Pick your product

Choose from our Supplied By Us collection.

02

Personalise it

Add your names, initials, dates or message at checkout.

03

We make it

Your item is embroidered and finished in our studio.

04

It's delivered to you

Beautifully packaged, ready for life's little moments.

Choosing Your Embroidery Details

Font, thread colour and placement — all yours to choose

Font Styles

Classic Serif Elegant Script Modern Sans

Thread Colours

Before submitting your order, please double-check all spellings, dates and details to ensure accuracy — personalised pieces can't be resold, so getting it right matters.

Please note, when sending your item

It's essential that you include your full name and order number inside the parcel. This information is how we identify your item when it arrives — without it, we may not be able to process or return your piece promptly.

Not sure which option is right for you? Get in touch — we're happy to help.